Terms of service
Terms of Service
Effective Date: 1 August 2025
By accessing or using SeraphPets.com, you agree to be bound by these Terms of Service.
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1. Use of the Website
You agree to:
• Use our website only for lawful purposes.
• Not violate any applicable laws or regulations.
• Not upload any harmful or malicious content.
• Not attempt to gain unauthorised access to other accounts or data.
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2. Account Information
• You agree to provide accurate and up-to-date information when creating an account or placing an order.
• You are responsible for maintaining the confidentiality of your login details and all activities under your account.
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3. Products and Services
We reserve the right to:
• Change or discontinue products at any time.
• Limit the quantities of products or orders.
• Refuse or cancel any order at our discretion.
All product descriptions and prices are subject to change without notice.
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4. Payment Terms
• All purchases must be paid in full at the time of checkout.
• We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
• All transactions are processed securely via our payment gateway providers.
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5. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
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6. Limitation of Liability
We are not liable for:
• Delays in delivery beyond our control.
• Indirect, incidental, or consequential damages.
• Errors or omissions in content or pricing.
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7. Intellectual Property
All content on this website — including text, images, logos, and code — is the property of SeraphPets or its licensors. You may not copy, reproduce, or redistribute any content without written permission.
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8. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting.
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9. Governing Law
These Terms are governed by the laws of the United Kingdom.
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10. Contact Information
Business Name: SeraphPets
Email: info@seraphpets.com
Phone: +44 20 4577 2878
Address: 46 Devenay Road, London, E15 4AY, United Kingdom
Contact Page: Contact Us