Terms of Service

Effective Date: 1 August 2025

By accessing or using SeraphPets.com, you agree to be bound by these Terms of Service.

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1. Use of the Website

You agree to:

• Use our website only for lawful purposes.

• Not violate any applicable laws or regulations.

• Not upload any harmful or malicious content.

• Not attempt to gain unauthorised access to other accounts or data.

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2. Account Information

• You agree to provide accurate and up-to-date information when creating an account or placing an order.

• You are responsible for maintaining the confidentiality of your login details and all activities under your account.

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3. Products and Services

We reserve the right to:

• Change or discontinue products at any time.

• Limit the quantities of products or orders.

• Refuse or cancel any order at our discretion.

All product descriptions and prices are subject to change without notice.

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4. Payment Terms

• All purchases must be paid in full at the time of checkout.

• We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.

• All transactions are processed securely via our payment gateway providers.

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5. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

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6. Limitation of Liability

We are not liable for:

• Delays in delivery beyond our control.

• Indirect, incidental, or consequential damages.

• Errors or omissions in content or pricing.

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7. Intellectual Property

All content on this website — including text, images, logos, and code — is the property of SeraphPets or its licensors. You may not copy, reproduce, or redistribute any content without written permission.

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8. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting.

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9. Governing Law

These Terms are governed by the laws of the United Kingdom.

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10. Contact Information

Business Name: SeraphPets

Email: info@seraphpets.com

Phone: +44 20 4577 2878

Address: 46 Devenay Road, London, E15 4AY, United Kingdom

Contact Page: Contact Us